Pricing & Occupancy

Transparency

CHECK-IN TIME:

Check-in is after 3:00 pm on arrival day. A meet up will be scheduled with our onsite managers, who will give an initial site review upon arrival.

CHECK-OUT TIME:

Check-out time is 11:00 am on departure day. Please contact The Union Hotel Sierra Retreat management staff for availability and rates for a late check out.

KEYS:

Keys can be picked up with our onsite managers between 3:00PM and 5:00 PM daily. Late arrival arrangements should be made in advance. Each reservation will receive one set of keys to the rented facility. Keys should be returned to our onsite manages upon check out. There will be a $150.00 lost key charge.

POWER / UTLITY OUTAGES:

The Union Hotel Sierra Retreat is not responsible for any power outages that are out of the control of the Union Hotel Sierra Retreat. Please call our onsite managers if a power outage occurs.

WEATHER CONSIDERATIONS:

The Union Hotel Sierra Retreat will not be held responsible for guests’ inability to meet the reservation date and time for check-in. Winter weather conditions may cause highway closures, flight delays or flight cancellations. Any and all circumstances outside the control of The Union Hotel Sierra Retreat will not be reasons for a refund or credit.

WINTER TRAVEL:

Winter travel restrictions may be in effect when you arrive, during your stay or upon departure. If arriving by air and renting a car, please request a four-wheel drive vehicle. If driving to La Porte, in other than a four-wheel drive vehicle, please carry chains. If a winter storm is in progress during your travel, please call 1-800-427-7623 for road conditions. Please use extreme caution when traveling in snowstorm conditions or on wet/icy/snow covered roads. Obey all chain control restrictions, and inspection points. California will fine heavily for violations of emergency road condition controls. The Union Hotel Sierra Retreat is not responsible for inaccurate road condition reports.

ALLERGIES:

It is the responsibility of the guest to notify the Union Hotel Sierra Retreat if any guest has any specific allergic conditions that could cause an unpleasant stay in the facilities. Notification must be made at the time that the reservation is being made. The Union Hotel Sierra Retreat cannot guarantee that a dog, cat, other animal, or smoke has never been in the property.

SMOKING:

The Union Hotel Sierra Retreat facilities are nonsmoking. Please smoke in the designated outside smoking area only. Kindly deposit all used cigarettes in provided ashtrays and butt cans only. Smoking anywhere inside the facilities will result in additional charges of no less than one night stay.

ALCOHOL:

Consumption of alcohol is allowed on premises in accordance with state and federal laws. The sale of alcohol on the premises is prohibited.

PARKING:

During the winter months some areas of La Porte prohibit on-street parking during snow removal conditions. Vehicles are subject to towing and fining if on the street during snowstorms and snow removal. The Union Hotel Sierra Retreat is not responsible for vehicles interfering with the snow plow removal service.

ITEMS LEFT BEHIND:

Please check the facilities thoroughly before departing. The Union Hotel Sierra Retreat is not responsible for personal items left at rental property. Please contact The Union Hotel Sierra Retreat within 48 hours of checkout to report left behind items. Successfully retrieved items will be mailed with a reasonable charge.

LOST OR STOLEN ITEMS:

The Union Hotel Sierra Retreat is not responsible for any personal items, which may be lost or stolen from the facilities.

PROPERTY DAMAGE:

Guest will be responsible for cost of repair and/or replacement of damaged property in excess of ordinary wear and tear.

WARRANTY OF AUTHORITY:

Any person signing or otherwise approving a credit card authorization form provided by The Union Hotel Sierra Retreat unconditionally warrants that he or she has the cardholder’s express authority to use the card up to the maximum credit limits available for the card.

HOLD HARMLESS / INDEMNITY:

The Union Hotel Sierra Retreat is not responsible for the safety or security of you, your guests or your property while staying at the property. As a condition of booking a reservation with the Union Hotel Sierra Retreat, you (i.e., the persons booking the reservation or approving the credit card authorization for this short-term rental) agree, on behalf of yourself, your family members and your guests to hold The Union Hotel Sierra Retreat harmless and to defend and indemnify The Union Hotel Sierra Retreat, from any and all claims, including but not limited to claims for bodily injury, property damage or negligence, suffered by you, your family members or your guests as a result of the use of the Union Hotel Sierra Retreat, excepting only claims for injuries actually caused by the sole negligence or willful misconduct of The Union Hotel Sierra Retreat.

Thank You for Staying with

The Union Hotel Sierra Retreat